Last updated: January 2026

Ba993 Privacy Policy — Your information is fully protected

Your personal data matters to us at ba993. This privacy policy clearly outlines what information we collect, why we collect it, how it is stored, and what rights you have over your data.

Effective date: January 1, 2026

How We Protect Your Data

A quick overview of the key pillars of ba993's privacy protection

SSL encryption

All your data is protected with 256-bit SSL encryption. No third party can read your data while it is in transit.

Not sold to third parties

Your personal data is never sold or shared with third parties without your permission.

Your Control Over Your Data

You have the full right to view, correct, or delete your personal data at any time. Requests can be submitted whenever you choose.

Payment Information Security

Your payment details (card number, banking information) are never stored on ba993's servers. All payments are processed through certified gateways.

Cookie Transparency

We are upfront about which cookies we use and why. You always have the option to disable non-essential cookies.

Secure Data Storage

All data is stored in accordance with international security standards. Regular security audits are conducted.

Our Commitment

Ba993 takes your privacy seriously. We believe that a secure and transparent platform is the foundation of mutual trust. Please read this privacy policy in full, and if you have any questions, reach out to our support team.

01 Introduction

Ba993 is an international-standard online gaming platform offering Live Casino, Sports Betting, Bingo, and more for users in Bangladesh. This privacy policy applies to the ba993 website, mobile app, and all related services.

By registering, depositing, playing, or using any of our services on ba993, you are agreeing to the terms of this privacy policy. We are committed to being fully transparent about how we use your data, which is why this policy is written in plain, straightforward language that any user can easily understand.

Ba993's privacy policy is aligned with international data protection regulations, including GDPR and related legislation. We collect only what is necessary and never use it beyond its stated purpose.

02 What Information We Collect

Various types of information are collected when you use ba993's services. Each piece of data is collected for a specific reason — either to improve your experience or to ensure your security.

Personal information

  • Full name (as per national ID)
  • Email address
  • Mobile number
  • Date of birth (for age verification)
  • Current address
  • Nationality

KYC verification information

  • National ID (NID) or passport copy
  • Selfie or face verification photo
  • Proof of address (utility bill or bank statement)

Financial information

  • Payment method type (bKash, Nagad, Rocket, etc.)
  • Mobile banking number (for deposits/withdrawals)
  • Transaction history

Technical information (automatically collected)

  • IP address and device information
  • Browser type and version
  • Operating system
  • Session data and login time
  • Gaming activity logs

Please note: Your payment card number or mobile banking PIN is never stored on ba993's servers. This information is processed exclusively by certified payment gateways.

03 Purpose of Data Use

Ba993 uses collected data only for specific, legitimate purposes. Below is a detailed breakdown of what each type of data is used for and why:

Purpose Data used Legal basis
Account creation and management Name, email, phone number Contractual
Age & Identity Verification (KYC) NID, date of birth, photo Legal obligation
Payment Processing Payment methods, transaction logs Contractual
Fraud Prevention IP address, device information, logs Legitimate interest
Customer Support Contact details, activity history Contractual
Promotional Communications Email, phone number Consent
Responsible Gaming Monitoring Gaming behavior, transaction patterns Legal obligation

Ba993 never sells your data to third parties for advertising purposes. Promotional communications are only sent with your consent, and you can unsubscribe at any time.

04 Data Sharing Policy

The most important aspect of ba993's privacy policy is this — we do not share your data with any unauthorized parties. That said, limited information may need to be shared in certain specific circumstances:

When Data May Be Shared

  • Payment Provider: Necessary information is shared to complete payment processing — for example, to verify bKash or Nagad transactions.
  • Game Provider: Limited data may be shared with certified gaming software companies for the purpose of operating games.
  • Regulatory Authority: We may be required to disclose information in response to lawful requests from licensing authorities or law enforcement agencies.
  • Anti-money laundering: Under our AML (Anti-Money Laundering) policy, suspicious transactions may be reported to the relevant authorities.

What is never shared

  • Selling your information to advertising or marketing companies
  • Personal contact information shared with third parties without your consent
  • Disclosure of personal information on social media platforms
  • Sharing competitive information with other gaming operators

05 Data Retention Period

Ba993 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory requirements:

  • Account information: For as long as the account is active and up to 5 years after closure (as required by law)
  • Transaction records: Up to 7 years from the date of the last transaction
  • KYC documents: Up to 5 years after account closure
  • Gaming Logs: Up to 2 years (for dispute resolution)
  • Cookie Data: Session cookies expire immediately; persistent cookies are deleted after 365 days
  • Marketing consent: Until consent is withdrawn or 3 years, whichever comes first

Once the designated retention period ends, your data is securely deleted or anonymized in a way that makes identification no longer possible.

06 Cookie Policy

Ba993 uses cookies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.

Types of Cookies We Use

  • Essential cookies: For login sessions and security — these cannot be disabled as they are essential for the site to function.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics cookies: For analyzing site traffic and usage. All data is anonymized.
  • Security Cookies: To prevent fraud and unauthorized access.

You can delete or block non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

07 Your Rights Over Your Data

Under ba993's privacy policy, you have the following rights over your personal data:

  • Right to Access: You may request to know what information we hold about you.
  • Right to rectification: You can request corrections to any information that is inaccurate.
  • Right to erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
  • Right to Data Portability: You may request a copy of your data in a structured, portable format.
  • Right to object: You may object to certain types of data processing.
  • Right to withdraw consent: You may withdraw your consent to marketing communications at any time.

To exercise your rights: Contact our support team or email us at: [email protected] — we will process your request within 30 days.

08 Minor Protection

Ba993 is strictly for adults aged 18 and above. We never knowingly collect data from minors. Age is verified at registration and further validated during the KYC process.

If a minor has accidentally created an account, please notify our support team immediately. The account will be closed and all collected data will be deleted. We urge parents and guardians to take appropriate measures to prevent children from accessing ba993 or any other gaming platform.

09 Security Measures

Ba993 uses multiple layers of security to protect your data. Our security measures are regularly updated and audited.

  • 256-bit SSL/TLS encryption: For all data transfers
  • Two-Factor Authentication (2FA): An additional layer of account security
  • Firewall & DDoS Protection: To prevent unauthorized access to servers
  • Regular Penetration Testing: Engaging third-party security experts to identify vulnerabilities
  • Employee training: Regular training on data protection
  • Incident response plan: Users will be notified within 72 hours in the event of a security breach

Please keep in mind that no party can guarantee 100% security on the internet. You should also stay vigilant — use a strong password, never share your login credentials, and browse carefully on public Wi-Fi.

10 Policy Changes

Ba993 may update this privacy policy from time to time. If significant changes are made, we will notify you in advance via email or a platform notification.

  • For minor changes, only the updated date on the website will be revised
  • Email notification will be sent 30 days in advance for major changes
  • Continued use of the platform after a policy change will be considered acceptance of the updated policy
  • If you do not wish to accept the updated policy, you may request to close your account

Previous versions of our policy are archived. You may contact our support team to request access to an earlier version.

11 Contact & complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our Data Protection team is here to help.

  • Email: [email protected]
  • Live chat: Live chat support is available directly on the ba993 platform
  • Response Time: Usually within 24–72 hours

To learn more: Our About page or FAQ Page Visit the page. To learn about Responsible Gaming Click here

Safe Gaming at ba993

Your data is secure — get started now

Your privacy and security are our top priority at ba993. Register with confidence and enjoy the best online gaming experience in Bangladesh.

Responsible Gaming — ba993's Commitment

Ba993 is committed to responsible gaming. This platform is strictly for adults aged 18 and above. Play within your means and keep gaming fun. To learn more, visit our Responsible Gaming View the page.

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